Heidi's Comfort Zone is a family owned and operated business. As such, we pride ourselves in offering personal, professional service to every customer. As a member of the Better Business Bureau of Hampton Roads, we operate by their standards and ethics. Our staff has over 64 years experience in the HVAC industry. We are involved in ongoing training through our local and national affiliations so that we can offer our customers the most up to date solutions for all their heating and cooling needs.
When your HVAC equipment needs repair, our quotes come directly from a regionally adjusted flat rate manual. Whether the repair takes 2 hours or 4 hours, our customers pay the same flat rate quoted for the service. With our Customer Assurance Pricing, you can be certain the estimate is the total price you will pay for the work performed. We offer the same assurance with our installations; your contract price based on the equipment you choose will not increase because of differences in labor time.